FAQ

What makes Deux Desires different?

We’re not just a toy store—we’re a playground for your pleasure. Our poker-inspired range is designed to delight, empower, and tease your curiosity in style. From beginner-friendly vibes to royal-level indulgence, every piece is crafted with safety, luxury, and a wink of mischief.

Check out The House Advantage for further details.

 

Are Deux Desires products body-safe?

Absolutely! All our toys are made from high-grade, body-safe silicone and meet strict safety standards. No nasties, no worries—just silky-smooth pleasure.

 

How do I clean my toy?

Easy! Rinse with warm water and mild soap before and after each use. Let it air dry or gently pat it down with a clean towel. Store it somewhere safe and dry. And remember: silicone toys and silicone lube aren’t the best of friends. Use water-based lube for a smooth ride!

 

Is the packaging discreet?

You bet. All orders ship in plain packaging—no logos, no teasing. Just your new favourite toy and a whole lot of anticipation.

 

What about warranty or returns?

Every Deux Desires toy is crafted to last, and we stand behind that. That’s why we offer a 12-month warranty on all products to cover any manufacturing faults, as required by Australian law.

If something isn’t right, just reach out to us and we’ll review your case to make it right.

Because of the intimate nature of our products, we can’t accept returns but rest assured, if your toy has a genuine fault, we’ll take care of you without the fuss.

 

Do you ship internationally?

Yes! We’re based in Australia but ship worldwide. We offer a $40 flat rate for parcels up to 1kg. Reach out if any special requirements are needed.

 

I’m a beginner. Where should I start?

Great question! We recommend starting with Three of a Kind (versatile, beginner-friendly) or Lucky Seven (slim and teasing). And don’t worry, our manuals are there to guide you every step of the way.

 

What if I have more questions?

We’re always here to help! Email us at hello@deuxdesires.com or DM us on Instagram/Facebook/TikTok @deuxdesires for quick answers and a warm welcome.

 

Ready to play?